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At spalook, as part of our commitment to providing complete satisfaction start to finish, we offer what we believe to be the best shipping options at the lowest cost or FREE.

STANDARD SHIPPING: USPS Postal Priority (Airmail)

• Only $5 or FREE when your order totals $50 or more.*
• Place your order by 2pm ET on a business day to receive your order within 3-4 business days.
• All 50 States, P.O. Box, Military (APO/FPO) and U.S. Territories.

PREMIUM SHIPPING: FedEx 2nd Day Air

• Only $7.
• Place your order by 4pm ET on a business day to receive your order in 2 business days.
• Continental U.S. only.
• Excludes Alaska, Hawaii, P.O. Box, Military (APO/FPO) and U.S. Territories.

PREMIUM SHIPPING: FedEx Next Day Air

• Only $12.
• Place your order by 4pm ET on a business day to receive your order the next business day.
• Continental U.S. Only.
• Excludes Alaska, Hawaii, P.O. Box, Military (APO/FPO) and U.S. Territory addresses.

DOT RESTRICTIONS

Most of our packages are deliverable by a combination of air and ground transport. However, the U.S. Department of Transportation (DOT) prohibits air shipment of items that are pressurized flammable or in any other way threaten an onboard fire or other mishap.

Restricted items include:

• Aerosol-type products or medications in pressurized spray cans, such as: hairspray, shaving cream and deodorant.
• Products that contain flammable, volatile or corrosive chemicals, such as: fragrance, nail polish and nail polish remover.

We’re committed to getting your order to you as quickly as possible, but we must do so in compliance with DOT regulations. Therefore, we require ground-only delivery, at our Standard Shipping rate, for orders containing DOT-restricted products. Currently, ground transport deliveries are taking 7 – 14 days.

spalook cannot ship DOT-restricted items to Alaska, Hawaii, military, international addresses, or addresses serviced exclusively by air.

Certain products traveling through the USPS system under the DOT approved SP-9275 will have the following message appear on their packing slip:

"Flammable substances contained in these packages may be mailed only by consumers (the addressee) via surface transportation in accordance with 10.13. Full responsibility rests with the mailer to comply with all postal and non-postal statutes and regulations regarding mail. Information regarding postal statues, regulations and mailing requirements is available from your local Postmaster or Postal Service Business Mail Entry Manager and at the Postal Service's mailing standards web site at pe.usps.com."

INTERNATIONAL SHIPPING:

• Only $5 for Standard Shipping to Canada via USPS or FedEx. (We will determine the best option once the order is processed.) 7 to 10 business days.
• Only $10.00 for Premium Shipping to Canada via USPS or FedEx. (We will determine the best option once the order is processed.) 2 to 3 business days.
• All other countries, only $24.95 via USPS. 10-15 business days, varies by location. Orders shipped outside the U.S. may be subject to customs inspections and/or fees according to the regulations of the destination country. Spalook is not responsible for these actions or any reimbursement of customs fees or taxes.

Restrictions and Additional Information for Destinations Outside the U.S.

We’re sorry, but some products may have shipping restrictions designated by the manufacturer. Please see product details for specifics.

Packing slips for orders shipped outside the U.S. show the total declared value, but do not include itemized pricing. Detailed pricing information is contained in the confirmation email you receive when you place your order. Please print or save this order confirmation receipt for your records.

Orders shipped outside the U.S. may be subject to Customs inspections and/or fees according to the regulations of the destination country. spalook is not responsible for these actions or any reimbursement of Customs fees or taxes.

Some countries may hold packages in Customs for a period of time. Due to USPS guidelines, we are unable to locate these packages until 30 days after the shipping date.

spalook cannot ship to the following countries:

Holiday Calendar

In observance of U.S. federal holidays for 2009, the spalook warehouse will be closed.

Thursday, January 1
Monday, February 16
Monday, May 25
Friday, July 3
Monday, September 7
Thursday, November 26
Friday, November 27
Thursday, December 24
Friday, December 25
Friday, January 1, 2010